Reps can't send a $40k quote without an owner sign-off. Customers see their lifetime spend with you. You see who's spending and who's drifting. None of it is bolted-on — it's how every quote already moves.
Set a dollar threshold or flag specific reps. Quotes above the line auto-route to a manager — owner, branch lead, ops lead, whoever you pick — for approval before they leave the building. The rep can't accidentally undercut the shop.
Rep note
"Wants the premium fescue mix on the front beds. Higher margin item — flagged for owner review."
Approval needed
Client: Reilly Residence
Amount: $42,800
Project: Front yard renovation + irrigation tie-in
Note from Andy: "Premium fescue mix on the front beds."
One click. No login. You can approve from your phone while the rep waits.
When a quote needs sign-off, the approver gets an email with the key details and two big buttons: Approve or Send Back. One tap from a phone is enough. The rep stops waiting; the client stops waiting; the quote moves.
Every quote feeds the customer profile. Lifetime value, average ticket, last-engaged date, every historic quote and invoice. The intel a CRM gives you, without the CRM tax — and tuned to what service contractors actually need.
Customer Profile
tom@reilly.com · 4314 Regency Dr
Lifetime spend
$28,940
↑ $3,094 this month
Win rate
82%
9 of 11 quotes won
Avg ticket
$3,215
Last quoted
3 days ago
Active
Recent quotes
Active jobs
2
Spent in 2026
$8,214
Avg ticket
$3,215
Awaiting review
1
Spend · last 12 months
+182% YoY
When a customer signs into their portal, they don't just see one invoice — they see a dashboard. Active jobs. Total spent this year. Average ticket. A spend chart that makes their relationship with you feel substantial. Hotels and property managers love this.
Historic quotes & spend analysis
Search by customer, address, dollar range, service, rep, status, branch, date. "Show me all Hotel quotes over $25k by Andy in Q1." Done.
Drill into a customer's profile and see their spend monthly, quarterly, annually. Spot the ones ramping up and the ones cooling off before they leave.
Pipe filtered quote and spend data into QuickBooks, Excel, or your CFO's spreadsheet. No copy-paste.
Approvals · customer analytics · spend tracking · historic search. Included on every paid plan from Professional up.